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Retail Field

Course Instructor: Rashmikant J Patel

FREE

To enroll in this course, please contact the Admin
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Course Overview

Schedule of Classes

Course Curriculum

1 Subject

Retail Field

1 Exercises34 Learning Materials

About insurance sector

PPT on insurance sector

Video
00:17:32

Basics of Insurance sector

Exercise

PPT on insurance industry

PPT

policy wordings

policy wording

PDF

policy wording PDF 2

PDF

policy wordings pdf 3

PDF

Field officer's 360 degree investigation

soft skills Field officers

Video
00:40:54

SOP insured part and vicinity

Video
00:31:44

SOP hospital part and Treating Dr

Video
00:20:42

SOP lab and pathologist part

Video
00:17:37

SOP pharmacy part

Video
00:20:27

TAT compliance

Video
00:26:58

Things to keep in mind for Field officers

PPT

Huddle call case studies

Importance of QR code scanning before during and after investigation

Video
00:14:21

IMPORTANCE OF DESK AUDIT IN LAB REPORT VERIFICATION

Video
00:14:57

Case Study_ how to crack cases of ACL PCL tear close proximity

Video
00:13:57

Strategy to crack ACL cases by Desk investigation incomplete field investigation

Video
00:17:14

Manipulation in discharge summary ( must be caught at the time of allocation and in field)

Video
00:32:27

Case study of manipulation of Cause of death and PED NDC of high value claim

Video
00:22:30

Hard core fraud carried out by insured by manipulating Discharge summary

Video
00:21:17

Fraud case cracked by histopath report register verification at lab surat

Video
00:22:57

Importance of Desk investigation

Video
00:08:15

Outstanding efforts by Field officer to crack ACL tear case

Video
00:12:07

Case study fraudulent travel claim

Video
00:09:36

Importance of Field intelligence and tracing of treating Dr to crack fraud

Video
00:18:58

Grading of evidences

grading of evidences

Video
00:19:21

grading of evidences PDF

PDF

Vverifier app for CAT members

Vverifier app understanding for ICICI lombard claims

Video
00:08:17

Vverifier mobile app workflow

PDF

Vverifier question and answers

PDF

List of insurers and TPAs

List of General insurers

PDF

List of Health Insurers

PDF

List of TPAs

PDF

List of life insurers

PDF

Director's desk

field officers training on products, grading and strategy for investigation

Video
00:57:33

Course Instructor

tutor image

Rashmikant J Patel

19 Courses   •   428 Students